How can I pay?

We have 4 methods of payment – Amex,  Mastercard, Visa & Paypal

What currencies can I shop in?

We currently support EUR currency.

How secure is your website?

Providing a safe shopping experience is important to us, to achieve this we work with Verified by VISA and MasterCard SecureCode to ensure your safety when purchasing from TK Wooden Bags Company.

Will I need to pay customs duty on my bag order?

If you live outside of the EU or China it is possible that you may need to pay customs and duties. Each country has different methods of working out charges so we’re unable to provide more detail. We would suggest getting in touch with your local customs office to find out more.

How can I pay for my order using a Gift Card?

You can use your gift card during checkout by selecting the option ‘GIft Card’. All you need to do is enter your gift card number and gift card security code which you can find on the back of your gift card. To redeem in store, just hand over at the cash desk.

Why is my promotional code not working?

Your promotional code might not work for a number of reasons. Most likely it will be because you’re trying to use two codes in conjuction with each other, most of our codes cannot be used in conjuction with any other offer. Read our promotional code Terms & Conditions here which should answer any questions you might have. If your code is still not workng, simply contact our Customer Care team by clicking below who will he happy to advise.

Why has my card been declined?

There are a variety of reasons your card may have been declined. If you are an international customer it is likely that your card issuer has placed a block on international transfers for security reasons. You can find out more by contacting your card issuer.

TK Wooden Bags

Kavala, Macedonia, Greece