How do I place an order?
You can place your order by adding your desired products to the cart(using ‘Add to Cart’ button) and then checkout. In checkout page you are prompted to enter billing and shipping info, check the shipping costs and then pay the total price.
What are the benefits of creating an account?
Good things happen to those who sign up. You’ll have access to exclusive offers and content as well as an easier, seamless shopping experience. Your order history will be kept and you can find links to tracking for all active orders. You can store your shipping and billing address to save having to repeat the process of entering them in the future.
How will I know my order has been despatched?
We will email or text you once your order has been despatched to confirm that your order is on it’s way to you, included in this communication will be how you can track your parcel.
How long will my order take to arrive?
We attempt to despatch all orders within two working days of you placing your order and then delivery is dependent on where you live in the world.
Can I cancel or amend my order?
We aim to despatch your order as soon as possible, this means we cannot cancel or amend your order once it has been placed. If your order is incorrect, you can, of course, return items once they’ve been delivered to you.
Can I add an item to my order after I have placed it?
Unfortunately we cannot add items to an order once it has been placed. You can place a secondary order or contact our Customer Care team by clicking below who will be more than happy to help you.
Can I change my delivery address after purchase?
Unfortunately we can’t change your details once your order has been placed. If you have made a mistake, get in touch with our customer care team and they will speak to the courier on your behalf.
I have received an incorrect item in my order, what do I do?
If you have received something you didn’t order, please get in touch with our Customer Care team by clicking below.
TK Wooden Bags
Kavala, Macedonia, Greece